Resolved

Member Portal, Member APIs, and 2 other services are down

Login/SSO went down.

Maintenance

Planned maintenance 10/22/25 9pm CST

HealthLock will be conducting planned maintenance on Wednesday, 10/22/25, starting at 9 pm CST and ending no later than 1 am CST. We will be installing security and infrastructure updates.

Maintenance

Planned maintenance 10/8/25 6pm CST

HealthLock will be conducting planned maintenance on Wednesday 10/8/25 starting at 6pm CST and ending no later than 8pm CST. We will be installing security, infrastructure and software updates.

Resolved

Member Portal, Member APIs, and 2 other services are down

Partner Apps/Integrations/APIs and Login/SSO went down.

Resolved

Member Portal, Member APIs, and 2 other services are down

Member APIs went down.

Maintenance

Planned maintenance 9/17/25 9pm CST

HealthLock will be conducting planned maintenance on Wednesday, 9/17/25, starting at 9 pm CST and ending no later than 1 am CST. We will be installing security and infrastructure updates.

Maintenance

Planned maintenance 8/20/25 9pm CST

HealthLock will be conducting planned maintenance on Wednesday, 8/20/25, starting at 9 pm CST and ending no later than 1 am CST. We will be installing security and infrastructure updates.

Maintenance

Planned maintenance 8/6/25 7pm CST

HealthLock will be conducting planned maintenance on Wednesday 8/6/25 starting at 7pm CST and ending no later than 9pm CST. We will be installing security, infrastructure and software updates.